A technological application that helps citizens write texts to the Public Administration

Authors

  • Iria da Cunha

DOI:

https://doi.org/10.21814/lm.12.1.316

Keywords:

Public Administration, citizenship, textual genres, atural Language Processing (NLP), Spanish writing assistant

Abstract

This article presents a free and online technological application that helps citizens write texts addressed to the Public Administration. Specifically, it helps to draft five textual genres: allegation, cover letter, letter of complaint, claim and application. The technological application is a text editor that includes three modules: I) structure and contents of the text, II) spelling and format correction, and III) suggestions on vocabulary and discourse. It integrates different Natural Language Processing (NLP) tools, such as a morphosyntactic tagger and a discourse segmenter. The data-driven and user-driven evaluations performed show positive results.

References

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Published

2020-06-29

Issue

Vol. 12 No. 1

Section

Research Articles

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How to Cite

A technological application that helps citizens write texts to the Public Administration. (2020). Linguamática, 12(1), 97-115. https://doi.org/10.21814/lm.12.1.316